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Privacy Policy

At ID Bosnia Tours, we are committed to protecting your privacy and handling your personal information with care and transparency.

1. What Data We Collect

We may collect:

  • Full name and contact information (phone, email)
  • Travel preferences and booking history
  • Payment details (via third-party secure processors)
  • IP address, browser type, and usage data through cookies

2. Why We Collect It

We use your data to:

  • Process tour bookings and deliver our services
  • Communicate updates and relevant offers
  • Improve our website and service offerings
  • Comply with legal requirements

3. Legal Basis

Data is processed based on:

  • Your explicit consent
  • Contractual obligations when you book with us
  • Legal compliance and our legitimate interests in improving services

4. Cookies

We use cookies to improve user experience. You can disable them in your browser settings, but some features may not work properly.

5. Data Sharing

Your data may be shared with:

  • Tour guides and operators involved in the service
  • Payment processors and technical service providers

All partners are contractually obliged to handle your data securely and lawfully.

6. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to data processing

To exercise these rights, contact us at: info@idbosnia.com

7. Data Security

We implement security measures (SSL, access controls) to protect your data.

8. Changes

This policy may be updated periodically. The current version will always be available at https://idbosnia.com

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